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How to ensure the safety and security of an eIFU website

Electronic instructions for use (eIFU) unlock a range of benefits for medical device and in vitro diagnostics (IVD) manufacturers, from reducing costs to increasing flexibility. But any data managed online must be protected, and eIFU systems are no exception. Manufacturers must ensure they can maintain high standards of safety and security and meet all the regulatory requirements.

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The Qarad touch: How a commitment to customer support spells success for IVD and medical device customers

The information in instructions for use (IFU) for medical devices and in vitro diagnostics (IVD) is both highly regulated and fundamental to patient safety. For manufacturers of medical devices and IVDs, it is essential to know they can rely on their service providers. Thanks to Qarad’s deep expertise in IVDs and medical devices and its long experience in regulatory affairs, its service stands out from the rest.

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The added value of Qarad’s multilingual freephone service to their eIFU solution

Government regulations for MD and IVD products allow manufacturers to provide IFUs digitally in the form of portable electronic storage media (e.g. CD or USB) or via the company’s website. Although these digital IFUs are allowed, the manufacturers are still obliged to provide an alternative means so clients can obtain paper copies on request. Qarad’s free telephone service guarantees quick and efficient handling of these requests without any burden to the manufacturer.

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